Departments

Sales & Customer Service Department

Sales & Customer Service Department

Purpose: To assist customers, showcase products, drive sales, and maintain high customer satisfaction.
Key Responsibilities:

  • Greet and assist walk-in customers or online inquiries

  • Recommend art supplies, materials, framing options, or printing services

  • Provide product demonstrations and explain features

  • Process point-of-sale transactions and manage returns

  • Handle customer feedback, complaints, and follow-ups

  • Collaborate with inventory to ensure stock availability

Art Supplies & Inventory Department

Purpose: To source, manage, and oversee a wide selection of high-quality art materials.
Key Responsibilities:

  • Source and procure paints, canvases, brushes, drawing materials, etc.

  • Evaluate supplier relationships and negotiate pricing

  • Monitor stock levels, reorders, and restocking

  • Organize the display and storage of items

  • Ensure product quality and manage defective returns

Art Supplies & Inventory Department

Custom Framing & Print Services Department

Purpose: To deliver tailored framing solutions and professional printing for art, photos, and documents.
Key Responsibilities:

  • Help clients select frame styles, matting, glass, and finishes

  • Measure, cut, assemble, and finish frames

  • Oversee printing services: large-format, fine art printing, photo reproduction

  • Quality control on prints & framed items

  • Fulfill and manage orders, turnaround time, and scheduling

Marketing & Outreach Department

Purpose: To promote ArtSystems’ brand, drive traffic, and build community engagement.
Key Responsibilities:

  • Manage website, social media channels, and email marketing

  • Plan promotions, discounts, seasonal campaigns

  • Create content (blogs, tutorials, newsletters)

  • Coordinate events, workshops, or art demos

  • Engage with local art communities, schools, and artists

Marketing & Outreach Department
Operations & Logistics Department

Operations & Logistics Department

Purpose: To keep the business running smoothly, across deliveries, shipping, and back-office functions.
Key Responsibilities:

  • Oversee receiving, warehousing, and fulfillment

  • Manage deliveries in the Central Florida area (as well as UPS / carrier shipments)

  • Coordinate with point-of-sale and inventory systems

  • Ensure timely order processing and shipping accuracy

  • Maintain facility upkeep, equipment, and safety

Finance & Administration Department

Purpose: To manage financial health, accounting, and administrative tasks.
Key Responsibilities:

  • Bookkeeping: track sales, expenses, and payroll

  • Manage billing, invoicing, and accounts receivable / payable

  • Prepare financial statements and reports

  • Handle HR tasks: hiring, benefits, record-keeping

  • Ensure compliance with tax, licensing, and regulatory requirements

Finance & Administration Department
Support & Technical Services Department

Support & Technical Services Department

Purpose: To maintain the technology, tools, and infrastructure that support art, operations, and sales.
Key Responsibilities:

  • Maintain point-of-sale systems, computers, network, and printers

  • Troubleshoot technical issues and provide internal support

  • Oversee website hosting, updates, and security

  • Backup data and ensure system reliability

  • Interface with software vendors or third-party service providers